Good questions. Clear answers.
What to know about Mage Shares, client access and getting started.
Frequently asked questions
What is Mage Shares?
A branded client collaboration portal that brings files, file requests, approvals, forms, electronic signatures and messages together in spaces for each client or project.
Who is it for?
Agencies are the primary audience, with workflows that also suit professional firms, organizations and lean teams.
How do I get started?
Create an account through Press Mage Manager, order a Mage Shares plan and any Space Pod storage you need, brand the portal and invite clients to their spaces.
Does it charge per seat?
No. The model is based on service resources, with storage add-ons available as needs grow. Check current capacity and service limits through Press Mage.
Can I use my own branding?
Yes. Set a portal name, logo, sidebar color and accent color, with additional branding and welcome details for individual spaces.
Do clients need an account?
Clients are invited to use their portal and assigned spaces. People receiving public file-share or Quick Share links can download without a portal account. Signing links support external recipients.
Can I create a client account on this website?
This is the public marketing site. Client portal accounts are created through invitations. Use the portal address provided by your agency or service provider.
What can clients approve?
Files, linked web pages and written articles. Responses can approve, request changes or reject, with comments and a review history.
Does it support electronic signatures?
Yes. Signature requests support multiple signing modes, reminders, an audit trail and a completion certificate. The suitability of a signature workflow depends on your document and legal requirements.
Are uploads scanned?
Yes. Files and chat attachments are scanned before preview or download, and executables and scripts are blocked. Scanning reduces risk; it does not guarantee every file is harmless.
Can deleted items be restored?
Deleted files and their versions can be restored from Mage Jail for 5 days unless permanently removed sooner. Deleted folders and their contents cannot be restored.
What are the upload limits?
The supplied documentation lists 750 MB for team uploads and file-request uploads; 50 MB for client drop-box and form file fields; and 50 MB per chat attachment, up to 10 per message. Confirm current service limits when ordering.
Can clients see internal messages?
Internal conversations are separate from client-visible conversations. Every space has a client-facing General conversation and an internal Team conversation; client chat can be disabled per space.
Does it work on phones?
The web portal is responsive for phones, tablets and desktops. A released native mobile app is not promised.
Is there a desktop app?
Yes. Mage Shares Sync for Windows is a free download from the Microsoft Store. It keeps your Mage Shares spaces in a folder on your PC and requires a Mage Shares account, which you order through Press Mage.
Who provides Mage Shares?
Mage Shares and Press Mage are services of CSP Geeks LLC.
Still deciding? Talk to Press Mage.
Ask about portal setup, storage and current pricing, or start your account today.